Working with Great Western Hospitals NHS Foundation Trust
Our new Urgent Treatment Centre at Swindon Hospital is more than just a building; it's the first step in a bigger plan to make emergency care better for everyone.
Client
Great Western Hospitals NHS Foundation Trust
Location
Swindon, Wiltshire
Value
£8,000,000
THE PROJECT
The centre sets the stage for something bigger: a complete transformation of the Emergency and Urgent Care Departments at Swindon Hospital. It's part of an exciting plan called the Integrated Front Door (IFD) Clinical Model, which will introduce a streamlined, patient-centric approach.
OUR APPROACH
We listened to what patients and staff had to say. The result? A fully inclusive and accessible space that everyone can use comfortably. From the Trust’s very first changing rooms that are disability-friendly to thoughtful details like a lowered reception desk for wheelchair users and sky-themed ceilings to bring the outside, in - we've thought of it all.
WHAT WE DID
We established separate waiting areas for adults and children, expanded consultant spaces, and added specialised rooms for plaster and ophthalmology. These focused interventions optimise clinical flow and increase patient comfort - as there is enough room for everyone!
THE IMPACT
The Urgent Treatment Centre marks a significant step toward achieving the Trust's Net Zero goals, with an upcoming Energy Centre to provide sustainable power.
But we’re not stopping here. The next stage of this project will expand the Emergency Department, seamlessly linking the connection to the new Urgent Treatment Centre.
Awards & accolades
IHEEM
New Build Project of the Year 2023
Swindon LABC
Best non-residential Project 2023
“I know there will be significant benefits for the patients using this new space. Recovery starts at the door and creating an environment that feels less clinical and more welcoming and calming will have profound positive impact on all who will attend”
